Legal
Refund Policy.
Straightforward terms on cancellations and refunds.
Before work begins
If you cancel before any work has started on your project, the amount you paid is refunded in full.
After work begins
Once work has started, we refund the portion of the fee covering deliverables not yet produced. Work already completed and delivered is not refundable.
What is not refundable
Third-party costs already paid on your behalf, such as ISBN purchases, platform fees, or paid placements, cannot be recovered and are not refundable.
Refunds are not issued on the basis of sales, ranking, or review outcomes, because we do not guarantee those results.
If something goes wrong
If you are unhappy with the work, tell us first. In most cases we can correct or redo a deliverable at no extra cost.
How to request a refund
Email hello@corevoteam.com with your project name and the reason for the request. We respond within 5 business days.